Returns & Exchanges

Requests for exchanges must be made within 7 days of receiving your order.

Please follow this link to have your request reviewed & approved before you send it:

http://returns.bodysmartsportstex.com.pk

Returns or exchanges not made via this link cannot enter our quality control system & will not be processed.

Please Note: Items received as part of an exchange can not be returned for further exchanges.

 

REASONS FOR RETURNS:

A change in size

Please advise on the online form which size you need, we will send you the correct size. While we are happy to exchange the size, no refunds are given for incorrect size choices.

You received the wrong item

Please send a photo of the incorrect item to 

support@ bodysmartsportstex.com.pk and we will follow it up for you.

You received a damaged/faulty item

Quality is our top priority, If you receive damaged or faulty gear you do not need to return it. The only thing we ask is to send an email to 

support@ bodysmartsportstex.com.pk stating your order number and a photo of the faulty or damaged gear. If the damage or fault is clear, we will send you a new item 100% free of charge.

Whilst all care is taken when hand making your product, there may be a slight variation to the pattern placement depending on the size you have ordered. Returns are not accepted for minor variations in the placement of the patterns or alignment of the pattern at the seams.

 

WE CANNOT ACCEPT RETURNS OR EXCHANGES IF:

You do not use the http://returns. bodysmartsportstex.com.pk  link to have your return request reviewed and approved by our team, prior to you sending your product back.

A ‘change of mind’. Please choose carefully as returns are not accepted for exchange of design or refund. 
The item(s) have been worn or washed
The item(s) have been altered in any way
The item(s) are in any way defective from the original and salable condition, unless the condition is our fault.
The item(s) do not have the original tags on them
The item(s) were a Final Sale item 

Any further questions about our return policy?
Please send us an email at support@bodysmartsportstex.com.pk

Please follow this link to have your request reviewed & approved before you send it:

http://returns. bodysmartsportstex.com.pk 

Returns or exchanges not made via this link cannot enter our quality control system & will not be processed.

 

Refund policy

IMPORTANT INFORMATION ABOUT RETURNS & EXCHANGES

Requests for returns or exchanges must be made within 7 days of receiving your order.

Please follow this link to have your request reviewed & approved before you send it:

http://returns. bodysmartsportstex.com.pk 

Returns or exchanges not made via this link cannot enter our quality control system & will not be processed.

 

REASONS FOR RETURNS:

A change in size

Please include a note that states which size you need, we will send you the correct size. While we are happy to exchange the size, no refunds are given for incorrect size choices.

You received the wrong item

Please send a photo of the incorrect item to

 support@ bodysmartsportstex.com.pk and we will follow it up for you.

You received a damaged/faulty item

Quality is our top priority, If you receive damaged or faulty gear you do not need to return it. The only thing we ask is to send an email to support@gearbunch.com stating your order number and a photo of the faulty or damaged gear. If the damage or fault is clear, we will send you a new item 100% free of charge.

 

WE CANNOT ACCEPT RETURNS OR EXCHANGES IF:

You do not use the http://returns. bpdysmartsportstex.com.pk  link to have your return request reviewed and approved by our team, prior to you sending your product back.

A ‘change of mind’ because we print on demand & do not hold stock.
The item(s) have been worn or washed
The item(s) have been altered in any way
The item(s) are in any way defective from the original and salable condition unless the condition is our fault.
The item(s) do not have the original tags on them
The item(s) were a Final Sale item 

Any further questions about our return policy?
Please send us an email at support@gearbunch.com

Please follow this link to have your request reviewed & approved before you send it:

http://returns.bpdysmartsportstex.com.pk

Returns or exchanges not made via this link cannot enter our quality control system & will not be processed.

Shipping policy

 Shipping Times:

To	Shipping time                     Charges
KARACHI Out Side  Karachi	Same Day                              Rs 300/- upto one Kg Next Working Day               Rs 450/-  upto one Kgs

Shipping Charges:

Every order above Pak Rs 5000 shipping is on us!

 

Terms of service